Please fill in the form below and click submit for it to be sent to us via email. If you own multiple pets, please submit a separate request for each animal.
Our legal requirement is to only dispense prescription medicines to pets ‘under our care’. In most cases, this means we have to have seen your pet in the proceeding 6 months (less time for more serious conditions - your vet will advise). If your medicines cannot be dispensed for any reason, we will call you to discuss.
Prescriptions received before 2:00pm should be ready for collection after 2:00pm the following day. Any items ordered on a Friday will not be ready for collection until after 2:00pm the following Monday. If you are ordering over the weekend, please bear in mind that your order will be processed on the Monday so will be available Tuesday.
Alternatively, you can order food and have it delivered to your door using the My Family Vets Online Shop.
Confused about which Purina diet would be best for your pet? Have a look at our advice on Pet Nutrition!