Payment and insurance

Payment is due in full at the time of treatment, and we accept cash, cheque, Maestro, Access and Visa.

We strongly advise all our clients to take out pet insurance to provide peace of mind and financial help should your pet need specialist medical care. There are many policies to choose from, so look for one that provides the right level of care for your pet. We recommend that you check the small print for exclusions, and confirm whether the policy is for lifelong or annual cover.

Services

The Willow Veterinary Group offers a wide range of pet care services, from emergency surgery right down to a quick scale and polish. We’re all here to help, so if you have any concerns or questions about your pet’s health, then just ask.

Veterinary services

Routine and investigative consultations
Vaccinations
Neutering
All types of operations
Health checks and blood tests
Pet passport scheme

Nurse clinics

Safe and effective flea and worm treatment
Micro-chipping
Nail and beak clipping
Dental checks and advice on dental care
Nutritional guidance and weight management

Prescriptions

Repeat prescriptions should be ordered in advance from the receptionist, as they require approval by the vet. After six months of medication, your pet will be called for a further check-up to monitor progress and review treatment.